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First, I booked my car through Hotwire, never again, which routed me to the Advantage at Atlanta Airport. When I got there, they only had one Agent available. Although, It was only one person in line in front of me, it took me about 40 minutes to get through the line...
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1.0
I didn't like
  • False insurance claim
  • Damaged vehicle
  • Poor customer service
#1067235
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I got the car rental through Hotwire with unlimited mileage, they sent me a confirmation with advantage, when I got to advantage, rep at airport said it was not unlimited and they wanted to charge me 500.00, I said no, on Hotwire it was advertised as unlimited,...
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#1067199
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Rented car online, for one price and when I went to pick up the vehicle, the clerk said I could save money by upgrading, I had never rented a car before so I put my trust into the Advantage representative, he totally ripped me off, he told me I needed insurance, tolls...
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1.0
I didn't like
  • Response to my problem
  • Way i was misinformed
  • False charges
#1065296
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Advantage Rent A Car Car Rental Booking Review

Advantage Rent A Car
#1021185
1.0
We reserved our car on carrentals.com with unlimited mileage with unlimited mileage. We go pick up our rental and they said thier ad is misleading. Its only local. Then they wanted to charge us $ 50 for cancelation. We got an officer involved for them to agree to refund us. Which we still haven't received. Then we had to pay $ 100 more somewhere else.
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#1010042
3.2
We did not receive EZ Toll.when we rented a car. It states in our contract that we have it. Our Rental Record No. Is BOS-98906.
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#1006765
2.0
While I was was treated well at phenoix Sky harbor desk. It was when I went to sign the contract and a $530 qoute turned into $850 that I got upset. There were 31% fees and taxes added even though online said total cost! Car was nice but costly for a five day trip!
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#983112
We rented a car for 3 days from LA. Estimated cost $ 191.96. We got the car back 10 mins late and in a hurry to shuttle. Checked the summary when back home in Australia. An extra day was added even though we were told it would be okay if it was 30 mins late. Final cost $283.82. I tried to ring them from Australia and they hung up on me. Crooks. Never had an issue with Alamo.
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June 15 2017 - Albuquerque NM. No car despite reservation made months in advance and through their corporate website. Zero assistance from any of the staff on premise at the ABQ airport rental facility and told us we would have to come back if we found another car and...
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1.4
I didn't like
  • No car despite reservation and no customer service
#1064443
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My family recently visited Austin Texas. We booked a car through Advantage 3 weeks before our trip and received a confirmation number. We planned to pick our car up at 12 noon and stated that on the reservation. Our flight was a bit late and ended up at the Advantage...
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I didn't like
  • No recourse to solve a problem
  • Poor customer service
#1062026
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My father-in-law made a car rental via Hotwire at the ATL airport. Like all Hotwire rentals, we didn't know the company we were going to get, but what you pay includes all taxes and fees. However when he got to the rental kiosk, they told him that because he was a GA...
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1.0
I didn't like
  • That the feeling of being ripoff
  • Inaccurate
  • False advertising
#1055269
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We arrived to pick up rental car, none available till the next day. We had to use lift to/from hotel, than waited in line for 2 hours in order to pick up vehicle. Than to top it off we awoke to find a flat tire. After calling 800 7775500, and spoke with Dennis 5 times,...
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#1053231
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We rented from the Orlando Airport. May 9, 2017. Week rental, because our departure time was at 7:00 am we had to bring the car back early. No time to get the final bill. Requested the final bill twice and it was received without the total breakdown each time of cost...
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2.3
I liked
  • Car and the quick return
#1050491
Reply to reviews
Never from advantage the worst I rented a car from advantage turned out wrong airport 30 miles down the road, would not switch it to my current location, I had to rent in another car to drive 30 miles . I asked a girl is there a shuttle from location to right location...
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Anonymous
Anonymous

"stay with Hertz be happy"I noticed something missing from your report. Whose fault was it that your reservation was in the wrong place, 30 miles down the road? Was this on yo...

#1050369
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Arrived at Denver airport, took shuttle to rental location, 97 degree day and found building FULL of customers waiting to pick up car. Hot, no AC or at very least horribly undersized, it was 72 minutes from walking in door to walking out. 10 workstations with 4...
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#1050008
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