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We rented from the Orlando Airport. May 9, 2017. Week rental, because our departure time was at 7:00 am we had to bring the car back early. No time to get the final bill. Requested the final bill twice and it was received without the total breakdown each time of cost...
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2.3
I liked
  • Car and the quick return
#1050491
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Never from advantage the worst I rented a car from advantage turned out wrong airport 30 miles down the road, would not switch it to my current location, I had to rent in another car to drive 30 miles . I asked a girl is there a shuttle from location to right location...
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Anonymous
Anonymous

"stay with Hertz be happy"I noticed something missing from your report. Whose fault was it that your reservation was in the wrong place, 30 miles down the road? Was this on yo...

#1050369
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Arrived at Denver airport, took shuttle to rental location, 97 degree day and found building FULL of customers waiting to pick up car. Hot, no AC or at very least horribly undersized, it was 72 minutes from walking in door to walking out. 10 workstations with 4...
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#1050008
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Cars Review

Advantage Rent A Car
#1021185
1.0
We reserved our car on carrentals.com with unlimited mileage with unlimited mileage. We go pick up our rental and they said thier ad is misleading. Its only local. Then they wanted to charge us $ 50 for cancelation. We got an officer involved for them to agree to refund us. Which we still haven't received. Then we had to pay $ 100 more somewhere else.
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#1010042
3.2
We did not receive EZ Toll.when we rented a car. It states in our contract that we have it. Our Rental Record No. Is BOS-98906.
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#1006765
2.0
While I was was treated well at phenoix Sky harbor desk. It was when I went to sign the contract and a $530 qoute turned into $850 that I got upset. There were 31% fees and taxes added even though online said total cost! Car was nice but costly for a five day trip!
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Advantage Rent A Car Car Rental Review

Advantage Rent A Car
#983112
We rented a car for 3 days from LA. Estimated cost $ 191.96. We got the car back 10 mins late and in a hurry to shuttle. Checked the summary when back home in Australia. An extra day was added even though we were told it would be okay if it was 30 mins late. Final cost $283.82. I tried to ring them from Australia and they hung up on me. Crooks. Never had an issue with Alamo.
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Rented a car at the Denver Airport. Upon return, found that the gas station at the airport could not accept credit cards due to a computer problem, so I returned the car with a half tank of gas. I thought, how bad could it be? After all, this was a small car (Chevy...
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1.4
#1048412
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Rented a car and showed insurance card and declined extra driver also. Returned the car and forgot contract and insurance card in car. Get my bill emailed and find out that I was charged for insurance. Why would I have my insurance card in car if I am accepting the...
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I didn't like
  • Very dissatisfying
  • Misleading and deceptive
#1047910
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It was prepaid and suppose to be just a pickup of car. Turned out we needed copy of our insurance. This at the Boston airport.We had taken a shuttle to get there. We also paid for insurance already also.Our local people need insurance also.We also were stated. Too late...
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#1045896
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I pre-paid for a mini van on carrentals.com. the contract was for a week with unlimited miles. when we arrived at rental counter they said that they could not honor the contract. They no longer did unlimited miles. We told them we prepaid and had a copy of information....
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Anonymous
kimberly anderson

No, I have not been contacted by the company. I have made 3 attempts to contact the company all have them have involved me being on hold for over an hour.

1.0
I didn't like
  • That they did not honor their contract
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Same as the previous February 12th Review-30 minutes waiting for shuttle while numerous other rental car buses went by at LAX-only 1 hour wait line-guess I should be grateful. Returned early as did not trust them to get me to terminal. Girl said my receipt would be...
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#1010043
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We rented a car at Advantage in Honolulu. It took us almost 2 hours before we got our car. The customer service representative will pressure you to get their car insurance that cost more than $500 plus then if you decline she will try to scare you that Honolulu is...
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I didn't like
  • Being ripped off and rude employees
  • Rude employee and deception
#1007727
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Sent from my iPhone Begin forwarded message: From: mark upshaw Date: October 18, 2016 at 1:44:28 PM CDT To: customer.care@advantage.com Subject: MY WORST EXPERIENCE RENTING A CAR Sirs, On Nov. 21,2015 I rented a car out of your Dallas, Tx love field location. This is...
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1.7
#1007441
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