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I rented a car in Phoenix AZ on 7 June 2018. Walked around the car and saw the front light had been shattered. Windshield had small pits but nothing bigger than sand. Within 10 minutes of driving away from airport I noticed that the 110 degree day and the air...
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#1345560
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Advantage Rent A Car - Hour wait

Had to wait an hour in Denver for a car, ridiculous, 2:30 on a Thursday
#1342824
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I had rented on line and prepaid for my SUV. Once I got to Advantage Car rental the agent Cassandra gp through process again. I told agent I have my confirmation number and she told me " I don't need that only credit card and ID. Very Rude. Then I was told that I was...
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I didn't like
  • No recourse to solve a problem
#1341723
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I planned on renting a car for a cheaper price but after the salesperson told me she would up grade me for 15.oo a day to a nicer vehicle, I said great. They ended up charging me 16.00 per day PLUS 15.00 a day for the upgrade!! So deceiving! After returning my car, I...
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1.0
#1340857
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Advantage Rent A Car - Bad experience.

I rented a car on August 18th and returned it on the 20th of August 2018. When i rented the car I was told i could get the insurance for 9 dollars a day, but when i was billed to my credit card there was two charges, one for 27 dollars and one for 67 dollars. Called to find out about the charges, had a real hard time understanding the customer service agents and they basically told me i signed the form. I should have read it, my bad. But will never rent from them ago.
1.5
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#1338065
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Advantage Rent A Car - Terrible line to wait at counter

It is incredible that only 2 customer service at the counter for over 20 peaople waiting...it took me over an hour to get the car. I come to work to Atlanta regurlaly. Never had used Advantage before, and for now on never again. Where is the manager????
#1335135
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I had 2 problems with my first-time rental from Advantage Rent A Car in Orlando, Florida: 1) I returned the car with a full tank of gas but was charged $80.65 to refuel the car. 2) Upon picking up the car, the desk agent told me that I would pass through 5 tolls in...
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3.4
I liked
  • Cost lower than major companies
I didn't like
  • That they did not honor their contract
#1330374
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I rented a car from Advantage Rent a Car at Chicago O'Hare airport. Checkout was very efficient and car was lined up and ready to go. However, when I was signing the paperwork electronically on small credit card screen, the agent, Sherman, scrolled quickly through the...
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1.9
I liked
  • Car was okay
  • Cheap car at first
I didn't like
  • Tricked me into buying options i didnt need
  • Poor customer service
#1330163
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How can I begin? Is the question, because theres a plethora of places where I can begin describing the low grade and customer care. My first clue that I'd chosen the wrong rental car company was witnessing an employee screaming at a customer who had a complaint....
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1.8
#1329533
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Advantage Rent A Car - Don’t use this rental service !

The wait time to get a car is ridiculous... they will up charge you if you’re not payment by attention and the price is way to high for the car you receive. Worst service I’ve ever experienced at a car rental service place
1.0
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#1327968
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