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My name is Boaz Razvan Bey, on July 27, 2018 @ approximately 8:46 am i rented a car from Advantage (rental # Atl 234752 ).I was charged 15.00 a day for carrying an additional driver. While at the counter, the receptionist asked when we would be returning the car and we...
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1.0
I didn't like
  • I was taken advantage
  • Charging credit card
  • Trying to extort money from customer
#1322060
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Booked a car online ,paid for it after driving over a hour to get to airport was told we have no cars .No sorry it was con back tomorrow we may have one then . I feel I should have been taken care of by not only a refund but my time and gas . what kind of a business is...
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1.1
I didn't like
  • Very dissatisfying
  • No service no car
  • Will not be using them again
#1321834
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Confirmation number 4765797260 August 3, 2018 At the El Paso International Airport. I am sharing a concerning experience with Josue. Josue did not honor the domestic unlimited lock in. Josue was more interested in taking Advantage of customers by not providing True...
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1.0
#1320638
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Advantage Rent A Car - Great customer service

Resolved problem and helped me avoid it in future. Great professional service. Will now use your company again and recommend it!
5.0
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Customer service
#1318959
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I’m impressed with your Customer Service. I received a prompt call back from Mr Yemane, who resolved my complaint and explained things in a thorough and polite tone which impressed me and I learned how to avoid problems in future. I am going to use and recommend your...
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#1318958
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Advantage Rent A Car - Im having trouble on youre company portal please help

Please call me to assist me
#1317723
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Advantage Rent A Car in Dallas, Texas - Worst ever!!

Never been to Dallas, Tx. Never driven In Dallas, had no clue of tolls fees there. Advantage Car Rental charged me 125.00 administrative fees for 32.00 Worth of tolls. Totally shocked at this and it’s highway robbery.
1.3
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Additional Fees
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Billing Practices
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Price Affordability
Product or Service Quality
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Value for money
Website
#1316083
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I recently rented a car from Advantage at Miami Int. Airport. Here's what happened: Compared to Hertz, Advantage has Asian cars, while Hertz has American cars. Advantage has lots of hidden fees in their website. Those fees only show up when you get to the counter....
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1.4
I liked
  • Airport location
I didn't like
  • Over charging
#1296426
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We returned a rental vehicle to Phoenix airport on 20 May 2018 and accidentally left our portable GPS in the vehicle. The unit was attached to the windshield so it could not have been overlooked during the post-rental cleaning. The very next day we began trying to...
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1.0
#1288196
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Advantage Rent A Car - Rental agent laying during rental process

Advantage Rent A Car - Rental agent laying during rental process
I rent a car thru Priceline and I was suppose to pay 249 dol. the bill ended on 530 dollars , the agent Told me that I was going to be credited for 200 plus when The car was returned, I found few days later that he was charging me for supplemental liability ( I told him from the beginning of the rental process that I did not need it. I also had to return the car after 2 days because the engine light came out.
2.9
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Diversity of Products or Services
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#1277789
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