Advantage Rent A Car
Reviews and Complaints
Rental / Collision
Preferred solution: Let the company propose a solution
Not worth saving a few bucks
Horrible Customer Service and No Vehicle for Reservations Made a Week in Advance
Can it get much worse?
NO STARS@ HORRIBLE PLACE!
- That the feeling of being ripoff
- Unhelpful call centre
- No recourse to solve a problem
Preferred solution: Let the company propose a solution
Fuel rip off
Refund
Poor business practices
RIP OFF
We rented a car a the Denver airport from advantage 11-06-2018 for 12 days they charged $190 for the the rental and $285 for extra driver and fees and taxs this is what Cheepo air calls a bundle!!! WHAT?
I will not ever use Cheepo air or advantage again.
CALLED THEM AND THEY SAID TOO BAD
Nobody charges for a extra driver NOTHING WE COULD DO THIS IS A SCAM
NEXT TIME IM GOING TO DOLLAR Rent a car STAY AWAY FROM THEM SO YOU DONT GET RIPPED OFF PissedConsumer.com is a platform where you can be heard and helped.Ready to share? Follow our easy steps to create a review about a business, product or service.
- Wind sheld cracked
WAIT 2+ hrs at Denver Airport
- Shuttle to airport
- 2 hrs wait in line at counter
Long Long wait for prerented car that was rented out to other
WORST CAR RENTAL COMPANY EVER, ROBBERS!
- Car
- Car was clean
- Car itself
- Rude customer service
- Unhelpful call centre
- Mis-information
Preferred solution: Price reduction
MISSING ITEMS FROM RENTAL
Additional Charge for the rental car and where is the receipt
Preferred solution: Price reduction
Invoice for toll electronic toll services
7/12/2018 - 7/26/2018
I rented a car from LGA airport (LGA71682)
I received an invoice for 442.40.
The invoice indicates that this is from AEZ Rent a Car. The phone number associated with this location (in Roslyn Heights NY) is the phone number for the Highway Toll Administration.
The Highway Toll Administration advises that I opted out of some kind of toll program that Advantage offered.
I was not advised that I would be charged a fee for every time I passed through a toll.
I was advised by the highway administration that when I opted out of this "program" I agreed to pay a $25.00 fee every time I passed through a toll....this does not include the tolls I paid in cash. I passed through 16 tolls according to the Highway Administration.
The Highway Administration advised me to call Advantage at the location that I rented the car - Advantage Rent a Car in Jackson Heights, NY - LGA airport location. They DO NOT ANSWER the number I was given by the Highway Toll Administration. 718 424 ****
Further, the Advantage website indicates the very same number as the Highway Administration - 800 777 **** - the main office for Advantage Rent a Car located in Ft. Lauderdale, Florida.
As I was not advised of the toll fees - I am disputing the charges.
This fee was not explained to me at all. I would obviously never had agreed to opt out of the "toll program" had I known that I would be charged $25.00 every time I went through a toll.
I believe that this is false representation.
- Service agent was demeaning-lack of transparency cancellations
- Over charging
- Over charging and misinformation
Preferred solution: Full refund
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I hate the Atlanta airport and would believe just about any crummy thing I heard had happened there regardless of whose department, kiosk, job, or related business was involved.