Product: Advantage Rent A Car Car Rental Clear all filters (307 of 307 reviews match)
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Advantage Rent A Car - Rented vehicle damaged, poor customer service
Advantage Rent A Car - Rented vehicle damaged, poor customer service
Advantage Rent A Car - Rented vehicle damaged, poor customer service
The manager named Arun Singh was unprofessional, confrontational and did not offer any solutions. The worst part was that he was not empathetic at all towards all the distress and financial loses I endured that day. After begging, the manager agreed to call me back in...
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1.3
Product
Advantage Rent A Car Car Rental
#1108786
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Flew in to Denver, from Pennsylvania. Guy at yhe counter asks me if I want the $10/day eady pasd for tolls, saying I cant pay cash at the tolls, and woild not be able to get off the intetstate without it. Outright lie. Get a call one mo th later from an agent assigned...
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1.6
Product
Advantage Rent A Car Car Rental
#1095923
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I rented a vehicle in August for 2 days out of Abq airport.My reservation , which I made through a 3rd party site while booking my flight, had not been confirmed, so they didnt have my reservation. Melissa, the csr was still able to put me in a vehicle in the same...
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5.0
Product
Advantage Rent A Car Car Rental
#1094312
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Advantage Rent A Car Car Rental Review

#1010042
3.2
Details
We did not receive EZ Toll.when we rented a car. It states in our contract that we have it. Our Rental Record No. Is BOS-98906.
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Advantage Rent A Car Car Rental Review

#1006765
2.0
Details
While I was was treated well at phenoix Sky harbor desk. It was when I went to sign the contract and a $530 qoute turned into $850 that I got upset. There were 31% fees and taxes added even though online said total cost! Car was nice but costly for a five day trip!
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Advantage Rent A Car Car Rental Review

#983112
We rented a car for 3 days from LA. Estimated cost $ 191.96. We got the car back 10 mins late and in a hurry to shuttle. Checked the summary when back home in Australia. An extra day was added even though we were told it would be okay if it was 30 mins late. Final cost $283.82. I tried to ring them from Australia and they hung up on me. Crooks. Never had an issue with Alamo.
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Advantage Rent A Car Car Rental Review

#977453
PSA: if you rent a car NEVER, EVER, EVER rent from Advantage Rent-A-Car. They have the worst service, car maintenance and employees I have ever encountered and I've encountered a lot. This is the second and last time they will nickel and dime as well as mistreat me with no accountability. The CEO shoyld be ashamed of this company. It's a joke and definitely not the cheapest or wisest option.
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this past june i rented a car from advantage at the denver airport. advantage was the cheapest. but i paid way more with frustration, anger and disappointment because of their non existent customer service. i got past the 60 plus wait time to get the car, thinking of...
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1.0
Product
Advantage Rent A Car Car Rental
I didn't like
  • Customer service
#1072800
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First, I booked my car through Hotwire, never again, which routed me to the Advantage at Atlanta Airport. When I got there, they only had one Agent available. Although, It was only one person in line in front of me, it took me about 40 minutes to get through the line...
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1.0
Product
Advantage Rent A Car Car Rental
I didn't like
  • Damaged vehicle
  • False insurance claim
  • Poor customer service
#1067235
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Rented car online, for one price and when I went to pick up the vehicle, the clerk said I could save money by upgrading, I had never rented a car before so I put my trust into the Advantage representative, he totally ripped me off, he told me I needed insurance, tolls...
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1.0
Product
Advantage Rent A Car Car Rental
I didn't like
  • Charging credit card
  • Response to my problem
  • False charges
#1065296
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My family recently visited Austin Texas. We booked a car through Advantage 3 weeks before our trip and received a confirmation number. We planned to pick our car up at 12 noon and stated that on the reservation. Our flight was a bit late and ended up at the Advantage...
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Advantage Rent A Car Car Rental
I didn't like
  • No recourse to solve a problem
  • Poor customer service
#1062026
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However when he got to the rental kiosk, they told him that because he was a GA resident, he had to pay a 100 dollar surcharge (on a 120 dollar rental), almost double. He made a big scene and used a different agency, but the gall of them to try to charge extra on a...
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1.0
Product
Advantage Rent A Car Car Rental
I didn't like
  • That the feeling of being ripoff
  • Inaccurate
  • False advertising
#1055269
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We arrived to pick up rental car, none available till the next day.We had to use lift to/from hotel, than waited in line for 2 hours in order to pick up vehicle. Than to top it off we awoke to find a flat tire. After calling 800 7775500, and spoke with Dennis 5 times,...
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Advantage Rent A Car Car Rental
#1053231
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We rented from the Orlando Airport.May 9, 2017. Week rental, because our departure time was at 7:00 am we had to bring the car back early. No time to get the final bill. Requested the final bill twice and it was received without the total breakdown each time of cost...
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2.3
Product
Advantage Rent A Car Car Rental
I liked
  • Car and the quick return
#1050491
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