Product: Advantage Rent A Car Customer Care Clear all filters (0 of 28 reviews match)
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Advantage Rent A Car - Terrible line to wait at counter

It is incredible that only 2 customer service at the counter for over 20 peaople waiting...it took me over an hour to get the car. I come to work to Atlanta regurlaly. Never had used Advantage before, and for now on never again. Where is the manager????
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Advantage Rent A Car Customer Care
#1335135
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Good car, Good Price. Very bad customer service. I opted not to use sun pass and they left it on in the car. I paid cash for tolls and they charged me a 26.00 admin fee for a 1.00 toll that I paid cash for but the sun pass was left on. Hung up on me when I tried to...
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Advantage Rent A Car Customer Care
#1255573
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Advantage Rent A Car - Disgraceful company

Absolute rip off merchants, awful customer service, over charge for everything and add on extras without permission. Book with any other company!!!
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Advantage Rent A Car Customer Care
#1209410
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We haven’t rented cars before until now since we just retired.I reserved a car online thru Expedia. When we arrived at the airport there were a lot of different car rental names. It was 12:30am when we arrived. I was confused because I wasn’t sure which car rental to...
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1.0
Product
Advantage Rent A Car Customer Care
I didn't like
  • Did not give us a midsize car
  • Did not offer help
  • No greeting
#1196302
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we are french and come to USA last october.the man (Bryan) in the LA agence tell us an option for speedway. we don't understand and he repeats many many times...finally, we are exhausted and say "ok we understand" because we want the car and go to bed. but it's a lie...
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1.2
Product
Advantage Rent A Car Customer Care
I liked
  • Car was clean
I didn't like
  • In french is se faire plumer
  • Being lied to about my credit
#1180613
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Was lied that the insurance is mandatory.Called customer service the same day and she said the operation manager will call me back - no call from the manager. Talked to the manager when returning the car and she said I need to talk to the customer service number and...
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1.6
Product
Advantage Rent A Car Customer Care
#1167992
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I would give a 0 if I could.We have been waiting in line to pick up our car that we had reserved. When the shuttle dropped us off there was already a huge line that was looped inside and still out of the door. We have another probably 45 minutes to wait in line. At...
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Advantage Rent A Car Customer Care
#1097420
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The worst rental car company in the world 3 people in line it took an hour then the agent followed the customers to their car without notification to the people in line.Then to top it off you must have the declaration of insurance if you live within 65 miles from this...
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1.7
Product
Advantage Rent A Car Customer Care
#1075005
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Arrived at Denver airport, took shuttle to rental location, 97 degree day and found building FULL of customers waiting to pick up car.Hot, no AC or at very least horribly undersized, it was 72 minutes from walking in door to walking out. 10 workstations with 4...
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Advantage Rent A Car Customer Care
#1050008
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Same as the previous February 12th Review-30 minutes waiting for shuttle while numerous other rental car buses went by at LAX-only 1 hour wait line-guess I should be grateful.Returned early as did not trust them to get me to terminal. Girl said my receipt would be...
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Advantage Rent A Car Customer Care
#1010043
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