Product: Advantage Rent A Car Customer Care Clear all filters (21 of 21 reviews match)
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I would give a 0 if I could.We have been waiting in line to pick up our car that we had reserved. When the shuttle dropped us off there was already a huge line that was looped inside and still out of the door. We have another probably 45 minutes to wait in line. At...
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Advantage Rent A Car Customer Care
#1097420
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The worst rental car company in the world 3 people in line it took an hour then the agent followed the customers to their car without notification to the people in line.Then to top it off you must have the declaration of insurance if you live within 65 miles from this...
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1.7
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Advantage Rent A Car Customer Care
#1075005
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Arrived at Denver airport, took shuttle to rental location, 97 degree day and found building FULL of customers waiting to pick up car.Hot, no AC or at very least horribly undersized, it was 72 minutes from walking in door to walking out. 10 workstations with 4...
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Advantage Rent A Car Customer Care
#1050008
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Advantage Rent A Car Customer Care Review

#919898
1.1
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My husband rented a car in Inglewood, Ca for work. It got stolen at the hotel they were staying at. The police did find it 2 weeks later. Advantage charged my husbands personal debit card over 3000 dollars. He has been hung up on, he barely can understand them and they keep telling him to contact other departments. We are beyond frustrated. We want our money back. Highly unacceptable..
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Advantage Rent A Car Customer Care Review

#894056
Made an online reservation for Dallas Love Field. The Advantage counter has been vacated for three hours since our arrival with no help in site. Customer Service will not respond. Never Again. Biggest ripoff i have ever seen.. Still here waiting.
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Advantage Rent A Car Customer Care Review

#846439
3.6
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Worst counter experience ever!!! Extremely rude and unprofessional. Constantly bemoaned the fact I was not adding anything on to the rental and "how is the company supposed to make money?" Very abrupt. Will never rent again from Advantage! Treated very disrespectfully.
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Same as the previous February 12th Review-30 minutes waiting for shuttle while numerous other rental car buses went by at LAX-only 1 hour wait line-guess I should be grateful.Returned early as did not trust them to get me to terminal. Girl said my receipt would be...
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Advantage Rent A Car Customer Care
#1010043
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I reserved a car for Hawaii, got there and was given a huge jeep wrangler, I am 72 years old, could barely see over the dash, so asked for something smaller, then gave me a Jeep Patriot, some smaller, but not exactly what I thought I would get when I signed up for a...
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2.0
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Advantage Rent A Car Customer Care
I didn't like
  • False advertising
#945081
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To say that Advantage rental car has poor customer service would be incorrect.They have NO customer service. Rented a car at the Atlanta airport. Vehicle was not what I reserved, was filthy dirty to the point of being dangerous to operate ( Couldn't see out the front...
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1.0
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Advantage Rent A Car Customer Care
I didn't like
  • Poor services by all employees
  • Dirty cars
  • Inaccurate
#931310
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Not impressed.Am a family visiting from the UK who requested a GPS system, have been paying a daily rate and the system was faulty 4 days ago it just completely stopped working. We have one contact number which we called to be told they would be in touch with the local...
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Advantage Rent A Car Sneads Ferry, North Carolina
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Advantage Rent A Car Customer Care
#905058
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NEVER TRY TO RENT A CAR FROM ADVANTAGE! Weeks ago I made a three day reservation to pick up a car at their location in Astoria. Just came all the way back home from location after finding out that Advantage requires all renters to have auto liability insurance coverage...
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1.0
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Advantage Rent A Car Customer Care
#899333
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LOCATION: Astoria, NY.DATE: 7/1/2016 flew into airport and took shuttle to location, stood in line for 20 minutes, no where to sit (I am handicap). No public restrooms, building dirty. Remote did not work on rental car and only 3/4 tank of gas when picked up.Desk...
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1.0
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Advantage Rent A Car Customer Care
I didn't like
  • Customer service people lieing
  • Lack of return calls
  • Poor customer service
#899329
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Having issues with the car I paid A GOOD PRICE to be comfortable and not have any issues.I am at the mechanic shop to get it fixed which has taken 2 hours out of my vacation already to go out of our way to get to the nearest mechanic shop. Now so far we have been on...
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3.3
Product
Advantage Rent A Car Customer Care
I didn't like
  • Costumer pos service
  • Sloppy service attendant
#887918
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