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This was the worst car rental experience I ever had, possibly the worst purchase in my life.

1. Called upon arrival as instructed. I was told they had no cars at the time, but hopefully they would have one when I arrived.

2. Shuttle bus passed by 2 times at airport without stopping - once empty, the other time just a few people on board. I had to go out into the lane and stop the bus by standing in its way to get on.

3. Waited 25 minutes while the person ahead of me was helped.

4. Got the 2nd to last car at 11:20 pm.

5. Everyone in line behind me were told that even though they had reservations, there were no cars. They offered to make new reservations for the next day, but told them they were locking up in 5 minutes and they would have to leave.

A nightmare. I should have read reviews before.

Location: Los Angeles, California

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