Latest review first
I do not understand the additional charge that I received after I turned in my rental car in. I filled the car with gas and was with in the time allowed. Then 10 days later I get an additional charge on my credit card. I have also tried to call the 1 800 777 5500...Read more
Advantage Rent A Car in Orlando, Florida - Question about my bill
When i went to get my car the price was over double what i was supposed to pay.
I have filed a complaint on Advantage Rent A Car on their website and with BBB. The manager at the Sky Harbor location refused to give me a general managers contact info to file a complaint or correct our reservation that day. We arrived to pick up our vehicle (Chevy...Read more
Rental Record #: ATL-250400 I made my reservations through the SW Airlines site in conjunction with my flight. The reservation for the one day rental came out to $35. Upon arrival at the Advantage counter I told the lady I just talked to my insurance (USAA) and that I...Read more
There is no one to answer the phones for customer service. I keep calling your customer service and the voicemail is still on and no calls are being patched through it is 10am Eastern time and no one wants to take the phone off of the automated prompts. I am needing to...Read more
7/12/2018 - 7/26/2018 I rented a car from LGA airport (LGA71682) I received an invoice for 442.40. The invoice indicates that this is from AEZ Rent a Car. The phone number associated with this location (in Roslyn Heights NY) is the phone number for the Highway Toll...Read more
I didn't like
- Service agent was demeaning-lack of transparency cancellations
- Over charging and misinformation
We just want to extend our rental reservation by 3 hours. We cannot do it through their website. We have currently on hold for with their customer service line for an hour with no end in sight. Their on-site rep also tried to hard sell us on add-ons when we picked up...Read more
Rented in sacramento and nothing was mentioned about toll roads. When I got to toll booth they said our car had a fast tracker and we must pay through the rental company. Tried to pay when we turned in the car but attendant couldn't help us. Called advantage and they...Read more
Advantage Rent A Car - Horrible
I rented a car at europcar through rentcars. the reservation number is 4HF9TLE. I have rented with unlimited mileage and included protection. It Ead charged on the day of the car's return. I want to get rid of this value as soon as possible. This is not honest. the reservation’s name is Vinicius Amorim Loureiro.
Advantage Rent A Car in Nashville, Tennessee - Fuel rip off
I returned my car on full according to the meter on the dashboard. The return agent says they have to charge me for more fuel because their new device shows Im lacking fuel. The customer has no way to confirm this device. RIP OFF!!
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