filters
State:
Show
City:
Show
Product:
Show
Advantage Rent A Car - Horrendous Experience at Maui Kahului Airport, Worst Ever!
It took me no less than TWO HOURS from exiting Kahului Airport terminal to waiting for what seemed like forever for the Advantage Rent A Car shuttle to arrive at the terminal for the shuttle ride to Advantage's off-site location, waiting almost forever in the very old...
Read more
Company wrote 0 private or public responses to the review from 1 day ago.
2.0
I didn't like
  • Everything about advantage service and lack of quality
  • Rude employee and deception
#1424321
Reply to reviews
My wife and I pre booked a economy car. The line was very long when at counter manager told us that since we did not pick up car at 12 noon he rented it out and the only vehicle available was a big Nissan SUV that cost 200 hundred more for the 5 days we were in...
Read more
Company wrote 0 public responses to the review from Dec 12.
#1422190
Reply to reviews
Advantage Rent A Car - Discrimination
Advantage Rent A Car - Discrimination
12/10/2018. I had a pre-paid reservation. At the desk, the agent asked for credit card for deposit, ID and return itinerary. I fly to IAH very frequently and rent cars every time at IAH, although not from ADVANTAGE. (Hertz mainly) My itinerary was not in my email and I...
Read more
Company wrote 0 private or public responses to the review from Dec 12.
1.0
I liked
  • Price when i booked
I didn't like
  • Service
#1421740
Reply to reviews
We rented a car a the Denver airport from advantage 11-06-2018 for 12 days they charged $190 for the the rental and $285 for extra driver and fees and taxs this is what Cheepo air calls a bundle!!! WHAT? I will not ever use Cheepo air or advantage again. CALLED THEM...
Read more
Company wrote 0 private or public responses to the review from Nov 27.
1.0
I didn't like
  • Wind sheld cracked
#1409442
Reply to reviews
I have never been treated so poorly as a paying consumer in my life. I was one step away from calling the police. This was my glimpse of *** on earth. First, I didn't know it was an offsite location or I would have never booked it. I didn't book on their site - which...
Read more
Company wrote 0 private or public responses to the review from Nov 21.
1.0
I didn't like
  • Customer service disturbingly hostile
#1405407
Reply to reviews
I do not understand the additional charge that I received after I turned in my rental car in. I filled the car with gas and was with in the time allowed. Then 10 days later I get an additional charge on my credit card. I have also tried to call the 1 800 777 5500...
Read more
Company wrote 0 private or public responses to the review from Nov 21.
#1405262
Reply to reviews
Show

Advantage Rent A Car - Question about my bill

Advantage Rent A Car - Question about my bill
When i went to get my car the price was over double what i was supposed to pay.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 18.
1.0
Details
Website
#1403063
Reply to reviews
I have filed a complaint on Advantage Rent A Car on their website and with BBB. The manager at the Sky Harbor location refused to give me a general managers contact info to file a complaint or correct our reservation that day. We arrived to pick up our vehicle (Chevy...
Read more
Company wrote 0 private or public responses to the review from Nov 17.
1.0
I didn't like
  • Unhelpful call centre
  • That the feeling of being ripoff
  • Customer service people lieing
#1402523
Reply to reviews
Rental Record #: ATL-250400 I made my reservations through the SW Airlines site in conjunction with my flight. The reservation for the one day rental came out to $35. Upon arrival at the Advantage counter I told the lady I just talked to my insurance (USAA) and that I...
Read more
Company wrote 0 private or public responses to the review from Nov 13.
#1399608
Reply to reviews

Contact Advantage Rent A Car

Mailing Address:
Advantage Rent A Car
101 NE Third Avenue Tower 101 Suite 1600
Fort Lauderdale, Florida 33301
United States
Phone:
(800) 777-5500
More
There is no one to answer the phones for customer service. I keep calling your customer service and the voicemail is still on and no calls are being patched through it is 10am Eastern time and no one wants to take the phone off of the automated prompts. I am needing to...
Read more
Company wrote 0 public responses to the review from Nov 08.
#1396117
Reply to reviews