Advantage Rent A Car
Advantage Rent A Car Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advantage Rent A Car has 1.6 star rating based on 268 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Car, Cheap car at first, That the car it was clean.
Cons: No recourse to solve a problem, Poor customer service, Over charging.Recent recommendations regarding this business are as follows: "0", "Better of Walking", "Dnt go to advance", "Make the customer care number available when the office opens", "DON'T DO IT!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advantage Rent A Car has 1.6 star rating based on 268 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Car, Cheap car at first, That the car it was clean.
Cons: No recourse to solve a problem, Poor customer service, Over charging.Recent recommendations regarding this business are as follows: "0", "Better of Walking", "Dnt go to advance", "Make the customer care number available when the office opens", "DON'T DO IT!".
Most users ask Advantage Rent A Car for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaNeed partial refund for scam overcharge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, MichiganDidn’t get good service
SICK OF BAD SERVICE!
In Nashville, Tn
Get of the off the olane, follow the signs to rental car Pickup.
It was outside the terminal, 30 degrees cold and windy. Get to the little officeno one there.
Sign in the window say Be Back In 15 Minutes. They should say what time they are going to be back! 11am? 11:15am? A person has no clue how long that sign has been up. I wait 29 minutesnothing/No one. I walks all the back - Im frozen now.
When I finally get there, Advantage Rent A-Car had a line of customers and ONLY one guy working. THE LINE was taking so long to move I finally had to leave. I walked out! I paid $143 for an Uber ride - ONE WAY - so I could make my appointment on time.
I would have rather walk than pay Advantage Rent-A-Car a dime from now on.
Everyone is talking about service and convenience. And when you show up, youre cattle.they have no intention of getting to you anytime soon. Advantage Rent-A-Car is a complete I dont give a *** company as far as Im concerned.
Mitch
User's recommendation: Better of Walking
Need to get updated to the new millennium
I called Advanced to get there rental requirements. This is a new millennium they are not updated Im renting a penthouse in Atlanta Ga. My water & E Electric is included in my lease so I spoke with someone at the location in Atlanta Georgia it was the manager he told me that they could not except the lease or the portal that I pay my rent on there is a portal that you pay your rent on and it shows your water bill and your electric bill he told me that I could not use that and this is a new millennium now somethings are included in your rent as you pay on the portal it pops up that everything whats included is in the bill I just didnt understand if Im showing that my water bill and my electric bill is included and it shows the breakdown of every usage when you sign in the portal to pay the rent why I was not able to use that if you do not have an electric bill or water bill but on the portal as youre signing in to pay your rent it shows how much electric and how much water youve used we dont pay gas so I just didnt understand so Im writing this to let advantage now you have to be updated to the new millennium or you will lose out
User's recommendation: Dnt go to advance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Belle Isle, FloridaVery misleading and unprofessional.
Preferred solution: Let the company propose a solution
User's recommendation: DON'T DO IT!!!!!!!!!!!
Waiting for pick up
- Customer service - invisible
Preferred solution: Let the company propose a solution
User's recommendation: Make the customer care number available when the office opens
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- Cheap car at first
- Did not offer help
Preferred solution: Let the company propose a solution
HORRIBLE COMPANY
Preferred solution: Apology
User's recommendation: DO NOT EVER RENT A CAR FROM ADVANTAGE. TERRIBLE COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about a Counter Agent in Tampa Airport
Preferred solution: Full refund
User's recommendation: Do not rent with them
The Worst
- Price
- Did not honor the price
- Way i was misinformed
- Very dissatisfying
Preferred solution: Change the way you do business.
User's recommendation: Rent somewhere else
I lefted money in the car and nobody answering the phone
- Cost lower than major companies
- False advertising
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Customer Service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lihue, HawaiiVery poor service
To this date, we have not heard from them nor have they refunded any of our money
- Car was okay
- Get a receipt upon leaving
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ewa, HawaiiNot too bad for a rental
- Car
- That the car it was clean
If you are at Denver and rent from this company at night ask to be moved to a lighted area. Oh wait they don't have any and what little they do have doesn't help
- Response to my problem
- Way i was misinformed
Preferred solution: Let the company propose a solution
DO NOT RENT THEY DO NOT RELEASE YOU DEPOSIT BACK
I was asked to put down a $200 deposit upon picking up my rental. I paid it.
HOWEVER, when I returned the car back (everything in good condition) i was not returned my deposit or so they say "released" ! Now i have been in contact with 5 different people. 2 Weeks ago it was 3-10 business days, last week it was 7-10 days and on top of them having the hassle with even finding my money! Call today and was told they released it the day I brung it back then when I mentioned it was said to be 3-10 days they corrected them they then said it released the bank just had to do something on their end.
I called the bank and they have no record what so ever of this company releasing my money back! SO THEY LOST MY DEPOSIT AND KEEP TELLING ME A FEW MORE DAYS!!
Preferred solution: Full refund
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