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1.9

Rented in sacramento and nothing was mentioned about toll roads. When I got to toll booth they said our car had a fast tracker and we must pay through the rental company.

Tried to pay when we turned in the car but attendant couldn't help us. Called advantage and they said they would take care of the charge. Then we were charged $60.00 on our credit card for a 4.50 toll road. Complained in an email but received no help.

I will NEVER rent from advantage again unless this is resolved. I don't like being lied to and taken advantage of.

I have not had this problem with other rental companies. Also the car I rented was not even full of gas I complained when returning the car but was told I should have reported it before leaving the lot.

Reason of review: Pricing issue.

Monetary Loss: $60.

Preferred solution: Full refund.

Advantage Rent A Car Cons: Being lied to.

Location: 6327 Aviation Dr suite a, Sacramento, CA 95837, USA

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