Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Price Affordability
Product or Service Quality
Value for money

I rented this car at the Salt Lake City Airport.

The WORST part, I was rushing to the airport and forgot to fill up the tank with gas and they charged be $9+/gallon to fill up the tank. The tank was only half empty and they charged my $73 to fill it up the tank. If this isnt the definition of robbery, I don't know what is, this should be illegal!

On top of that the customer service agents rude and rushing me when going to get the car but the 'shuttle' which is supposed to run every 15 min took 45 min before it showed up and made me late.

Product or Service Mentioned: Advantage Rent A Car Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $73.

Preferred solution: Price reduction.

I liked: Car was clean, Car itself, Car.

I didn't like: Gas price robbery, Rude customer service, Unhelpful call centre, Mis-information.

  • Salt Lake City Location
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like