Advantage Rent A Car - Worst customer service ever
Horrible horrible horrible!
Long wait for shuttle. They never answer their phone. Bad shuttle driver, made me seasick. Long wait at station. Agent acted like she was high. No manager present to complain to. Took 20+ minutes to process reservation. Sent me to a stall that does not exist. Needed to find another agent to redo reservation. She could not get printer to print - printer was in other room from PC, so she went back and forth between PC and printer SIX times before i had new contract. Man checking out cars at gate was most disinterested slow motion person ever seen, except for agent at counter. Apparently they are all using the same medication. Needed to extend reservation - no one ever answered phone. Called national Advantage - they cannot extend my reservation, i have to call local office, but they do not have way to make them answer. Arrggggg!
Stay away - give your business to someone who cares.
Reviewer is in unhappy mood. mjschiller5 stated that there is a room for improvement of entire customer experience. Please immediately contact the author of this review to discuss poor customer service of advantage rent a car car rental and associated monetary loss in the amount of $100. Advantage Rent A Car needs to issue a partial refund according to poster's claims.